EY Admin Support - Resource Coordination 

Singapore, Singapore 

191601631

Responsibilities will include but are not limited to:

• Monitor and process planning requests and adjustments submitted by engagement personnel, analysing and challenging planning where relevant.
• Monitor availability, conflict bookings and resource shortages.
• Coordinate the annual year end planning process.
• Analyse and challenge engagement metrics to ensure appropriate allocation of business unit resources.
• Prioritise client bookings where appropriate.
• Prepare weekly utilisation and chargeability reports and analyse for inconsistencies and investigate/challenge as necessary.
• Prepare monthly forecasts and analysis for the business unit.
• Maintain annual headcount projection information.
• Assist in the education of client servicing personnel on the resourcing process.
• Liase with Learning and Development for the scheduling of resources to training
• Maintenance of counsellor and buddy information in the Lead system
• General admin and other related duties – data entry, timesheet monitoring, locker allocation

To Qualify for this role, you will need:

• Proficiency in Microsoft applications
• Intermediate - Advanced Excel skills
• Experience working closely with large groups of people in a professional service-oriented environment (workforce planning or previous resource planning is advantageous, but not essential)
• A key interest in resource management and driving best practices
• An understanding of the basic financial drivers and key KPI’s of a professional services firm – particularly around production and utilisation or a proven aptitude to learn in this area

The Resource Coordinator reports directly to the Operations Manager and maintains close liaison with:

• Members of the Assurance resource team and relevant Operations Managers
• Internal Assurance management up to and including the Sector Leader (Partner) and staff.
• This role will require the flexibility to work some overtime when required
• The Resource Coordinator must be able to work in a connected environment where face-to-face communications with their peer group and primary contacts is not always possible.
• As a client support role the majority of time would be spent within the E&Y offices.
• The Assurance Resource Planning Team and Planning Framework provide a career path for committed individuals, with the opportunity to progress to Resource Manager if the role is available, and to play a critical role in the coordination of the division’s resources.