Capital One Sr Manager Chief Staff - Encore Hybrid 

United States, Virginia, Arlington 

703084870

Sr. Manager, Chief of Staff - Encore (Hybrid)

Responsibilities:

• As the fusion program co-lead you will work alongside your tech counterpart to ensure we advance the goals of the program and deliver results in 2025

• Work with Sr. Executives to define and execute on the programs OKRs

• Establish and run the operating model to ensure we stay on track to deliver results​

• Responsible for Encore’s annual planning process, including off-sites to establish tenets and OKRs

• ​Establish an operating model to periodically review and update annual plans

• Track and maintain progress against OKRs monthly

• Establish a product community of practice within Encore, creating consistency in product management practices

• Flex into special projects, providing additional support and thought leadership for top of house priorities

​A successful candidate will bring:

• Proven ability to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda

• Able to work autonomously in ambiguous spaces and drive results

• High levels of collaboration; has excellent communication skills which are essential for interacting and communicating with key stakeholders to manage, inform and influence outcomes

• Detail-oriented with experience leveraging data to deliver excellent problem solving skills; communicates effectively with business and technical teams, both verbally and in writing

• Strong facilitation, negotiation and mediation skills; ability to take the wisdom of the crowd and influence towards the best outcomes

• Strong business judgment, influencing skills, leadership and integrity

• Strong project management and organizational skills. Meticulous attention to detail

• Initiative, high motivation and ability to self-start, and ability to work autonomously

• Proven experience in discretion in handling highly sensitive issues

McLean, VA: $193,000 - $220,300 for Chief of Staff Richmond, VA: $175,500 - $200,300 for Chief of StaffThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.