HP Supply Chain Operations Analytics Hub - Order Execution Representative 

Mexico, Jalisco, Tlaquepaque 

702709113

Supply Chain Operations and Analytics Hub - Order Execution Representative

Job description:

As a vital contributor to our commitment to excellence, this role collaborates with cross-functional teams to address root causes of recurring issues, ensuring operational efficiency and adherence to policies and procedures. This position plays a vital role in maintaining accurate order data and contributing to process improvements within the Supply Chain Operations and Analytics Hub (SCOAH).

• Order Resolution and Maintenance :

Perform order modifications such as changes, cancellations, and cleaning, ensuring accuracy and compliance with established guidelines.

Manage the upload and validation of invoices, addressing discrepancies to ensure seamless processing.

Maintain detailed and accurate records of all order-related transactions for reporting and audit purposes.

• Process Improvement:

Investigate root causes of recurring operational issues and propose sustainable solutions to improve accuracy and efficiency.

• Collaboration and Communication:

Provide updates and feedback to relevant teams on progress, trends, and improvement opportunities.

• Data Analysis and Reporting:

Collect and analyze operational data to identify patterns, risks, and opportunities for process optimization.

Generate reports on key performance metrics and share actionable insights with management and stakeholders.

• Policy and Compliance Adherence:

Ensure compliance with organizational policies, operational standards, and regulatory requirements.

Participate in training sessions to stay informed about updates to policies, systems, and tools.

• Education & Experience Recommended

Typically has 2–4 years of work experience in supply chain operations, order management, or related fields.

• Preferred Certifications

Supply Chain Operations Professional (or equivalent certification).

• Knowledge & Skills

Strong attention to detail and organizational skills.

Proficiency in SAP and advanced Excel skills.

Analytical mindset with the ability to resolve issues independently.

Excellent verbal and written communication skills in English.

• Cross-Organizational Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Operational Excellence

Emotional Intelligence

Growth mindset, proactiveness and initiative

• Impact & Scope

Acts as an informed team member, providing insights and analysis to improve operational performance.

Handles routine and moderately complex order management issues, ensuring timely and accurate execution within established guidelines.

This job description outlines the general nature and scope of work performed in this role. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may assign additional tasks or modify responsibilities as needed.

Sales Operations

Full time

No shift premium (Mexico)

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