JPMorgan Control Manager Issue Management & Advisory – Vice President 

United Kingdom, England 

702377747

Job responsibilities

• Works closely with management and business to opine on emerging risks and controls necessary to mitigate operational risks
• Interfaces senior management in EMEA including Operations, GFCC teams
• Manages a portfolio of Issue management and advisory from control standpoint
• Uses data analysis and tools in root cause analysis of operational errors and control breaks to create a systematic approach
• Partners with Operations on the sustainable implementation of operational changes; provides guidance and advisory role on the risks and required controls needed to support large scale “Change” initiatives including Business Integrations
• Guides the team on data driven approach for business analysis, issue dimensions, change testing as applicable
• Partners effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices
• Interfaces senior management, managing directors and represents the team in various governance meetings
• Creates a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Advises on and continually reassesses key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
• Ensures operational practices are following relevant risk standards, policies, and regulations to maintain an effective control environment

Required qualifications, capabilities, and skills

• Substantial experience in Anti-Money Laundering/Know Your Customer (AML/KYC)
• Strong leadership, drive to change and lead digital agenda to drive strategy and solutions for problem-solving, analytical, team building
• Must be highly disciplined, a self-starter, and can execute in a fast-paced, results-driven environment
• Ability to drive a culture of risk awareness and proactive risk identification and assessment
• Excellent written and verbal communication skills

Preferred qualifications, capabilities, and skills

• Compliance, Audit, Risk, or Operations experience