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MSD Compliance CRM Administrator 
Belgium 
701561725

11.08.2024

Job Description

ROLE & KEY RESPONSIBILITIES

As a CRM Admin, you:

  • are responsible for the daily maintenance of the different compliance related CRM systems, to ensure customer data is accurate and in a timely manner

  • maintain the events in the systems, you oversee all event data, check for completeness, maintain list of values (for dropdown menus), etc.

  • oversee the user management and maintenance, giving access rights, permissions

  • define the required business settings, like products, sales groups, territories, etc. in the systems

  • make data reports on request of users

  • maintain documentation on the systems

  • train and support users, both on PC and tablet devices

  • follow-up on planned system changes and communicate those to the users

Key competences

Ideally,

  • a bachelor degree

  • minimum 3 year of experience in multinational company within the similar positions

  • experience with software maintenance

  • CRM SalesForce/Veeva knowledge

  • experience with all Microsoft Office applications, especially Excel

  • enthousiasm for systems and software (on a non-technical level), or you have worked in an IT environment

  • a structured mindset, you are thinking in an organized and structured way

  • ability to learn fast

  • confident in testing and trying out new functionalities

  • happy with doing repetitive work (limited)

  • good planning

  • being a team player

  • taking responsibility for your domain, you are proud of realizations

  • fluency in English and preferably also in Dutch and/or French

Current Contingent Workers apply


Not Applicable


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.