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Microsoft Director Technical Support Engineering Taiwan, Taoyuan City 701074691
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Required Qualifications:
- 10+ years operational excellence, delivery management, account management, sales, or vendor management experience
- OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 8+ years operational excellence, delivery management, account management, sales, or vendor management experience.
- 5+ years experience of managing managers.
- Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Preferred Qualifications
- 5+ years managing managers.
- Microsoft Technology Certifications.
- Azure Cloud experience
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until April 28, 2025.
Responsibilities
• People Management: Managers empower teams through modeling, coaching, and caring; Model: Live organizational culture and values; Coach: Define team objectives and enable success; Care: Attract, retain, and invest in team members.
• Customer Support and Business Strategy: Creates a customer-aligned support model and adjusts strategy based on sales and customer needs.
• Demonstrates thought leadership and industry knowledge and sets up strategies for the future.
• People Leadership: Attracts, develops, and guides diverse teams and drives diversity and inclusion.
• Sets clear readiness objectives and inspires inclusive employee communities.
• Operations Management: Aligns strategy with organizational goals and secures resources for customer and employee experience.
• Uses data-driven insights for decision-making and oversees budget and ROI commitments.
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