As a Product Associate in the Card Services product team, you will contribute to the management of disclosed credit card terms on a customer’s account. You will partner with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives.
Job responsibilities
- Support initiatives by collecting user requirements and feedback from business partners and project leads in formal and informal settings.
- Own Epics and Stories to deliver features fulfilling the project goals, including writing and refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead on sequencing.
- Maintain and prioritize the product backlog along with Sr. Product Analysts and product leadership.
- Identify potential project roadblocks, bottlenecks, and dependencies by understanding how the multiple project teams interact with one another
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques.
- Demonstrated proficiency with Jira, Visio, SharePoint, Confluence and Microsoft Office (Word, Excel, PowerPoint, Pivot Tables).
- Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations
Preferred qualifications, capabilities, and skills
- Ability to promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer.
- Desire to learn new technologies AWS/Cloud, ML/AI, Alteryx, Tableau.
- Background/Experience in product development or related experience, preferred.
- Knowledge of AWS is plus.