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Other secondary roles include developing/maintaining a series of workflow related trackers that drive day to day site-wide production efficiency (Voluntary Time Off, Absences, Shifts, Overtime), and driving special projects designed to maximize efficiency and increase production and quality.
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
- Experience demonstrating problem solving and root cause analysis
- Experience in SQL
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
- Minimum 2 years of WFM experience in RTA/Scheduling/Planning/Forecasting
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