Amazon WFM Analyst Amazon 

Czechia, Prague, Prague 

257785688

Other secondary roles include developing/maintaining a series of workflow related trackers that drive day to day site-wide production efficiency (Voluntary Time Off, Absences, Shifts, Overtime), and driving special projects designed to maximize efficiency and increase production and quality.Responsibilities:
• Ensuring daily service levels in all Operational Units
• Coordinating site staffing needs, including the reporting of site headcount numbers by shift and Operational Unit
• Coordinating various cross-training opportunities
• Placement of new hire associates and individual shift changes
• Identifying workflow headcount deficiencies and overages thus driving overtime hours and Voluntary Time Off as needed
• Developing/maintaining a series of workflow related trackers that drive day to day site-wide production efficiency (Voluntary Time Off, Absences, Shifts, Overtime), updating the Worldwide Capacity Planning group with site email targets for coming weeks
• Driving special projects designed to maximize efficiency and increase production and quality

- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
- Minimum 3 years of experience

Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
- Minimum 2 years of WFM experience in RTA/Scheduling/Planning/Forecasting