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Apple Product Manager EMEIA Ireland, Cork 69993707
23.11.2024
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Description
You will focus on innovating the AppleCare product line through the development of new features and the creation of exceptional customer experiences. Oversee assessment and due diligence discussions and project manage launches. You will drive initiatives mostly in EMEIA but sometimes these have global reach. Flexibility required to suit EMEIA and occasional APAC/AMR working hours. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Lead product/project lifecycle including strategy, objectives, timelines, product definition and project plans.- Apply multiple methodologies to launch products and drive enhancements throughout the lifecycle. Perform Post Mortem.- Develop regional product launch schedules to ensure NPI readiness.- Own end to end product life cycle including concepts, innovation, launch & sustaining.- Build strong relationships to successfully influence and manage escalations.- Anticipate and navigate project risk throughout the life of the product launch.- Own process improvement and develop solutions that target root causes.- Represent the business in formal business requirement writing.- Key partner working with IST and BPR through the design, development, testing, cutover and production phases.This job is extremely cross-functional and requires strong and effective communication to manage, motivate and influence large teams with competing priorities.
Minimum Qualifications
- Extensive hands-on Project Management experience during all phases of the development cycle
- Experience presenting to multiple teams and leadership
- Independence, resourcefulness and out-of-box thinking
- Shown ability to work autonomously, manage to deadlines, attention to detail
- Demonstrate an exceptional level of business acumen and strategic insight
- Excellent organisational and documentation skills
Preferred Qualifications
- Excellent social and oral/written communication skills
- Experience in the consumer electronic insurance industry or in partner management
- PMP Certified (or equivalent)
- Passionate about providing an outstanding customer experience
- Analytical mindset with substantial experience leveraging data
- Ability to deal with ambiguity, making decisions on limited information
- Ability to identify potential challenges / roadblocks in advance and offer potential solutions, a pro-active approach
- Understanding of Apple’s upstream and downstream systems
- Possess a high level of system & technical proficiency (e.g. SAP)
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