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JPMorgan Fund Servicing Change Strategy Team Vice President 
United Kingdom, Scotland 
698842073

23.07.2025

Job responsibilities

  • Lead reviews of functional processes across the GFSO organization to reduce overall operational risk and build a more robust end-to-end process - get to the bottom of ‘why’, answer the ‘so what’, and utilize creative problem-solving
  • Develop and leverage a digitalisation skillset and a data-centric mindset to identify and execute process improvement
  • Create outstanding visual and verbal stories to help articulate this journey at all levels of the organization, including securing approval from senior leaders and communicating new processes to operations teams
  • Make recommendations on how to address identified gaps, as well as implications for team structure, location strategy, functional alignment
  • Building strong partnerships with Operations, Product and Technology teams to lead, design and deliver high-quality solutions
  • Engage with stakeholders using strong interpersonal and influencing skills to challenge the process
  • Running a book of work; own and project manage key deliverables, working to tight deadlines and leading multiple projects from initiation to conclusion
  • Managing the book of work of your team and ensuring that they meet their targets and resolve blockers

Required qualifications, capabilities, and skills

  • Experience in financial services and fund services
  • A commitment to excellence and attention to detail; with the ability to align those details to the big-picture strategy
  • Strong organisational, multi-tasking and prioritization skills
  • Excellent verbal and written communication skills and the ability to succinctly communicate complex issues to audiences at all levels
  • Proactive mind-set, self-motivated, and able to work with high degree of independence
  • Strong Excel and PowerPoint skills
  • Strong skills with our Intelligent Automation toolkit: Alteryx, Tableau, Xceptor, UiPath
  • Capability of presenting to an MD level audience will be expected

Preferred qualifications, capabilities, and skills

  • Experience of working in a project management team
  • A strong knowledge of Fund Accounting
  • A track record of delivering project making use of Alteryx and Tableau or similar citizen developer tools