JPMorgan Vice President - Fund Servicing 

India, Maharashtra, Mumbai 

843319249

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Job Summary

Job Responsibilities

• Lead the Custody vs Accounting Reconciliations – APAC Trades Breaks Research and Resolution team.
• Manage the workflow through the life cycle of Trades products.
• Control the daily operational management and workflow.
• Maximize team capacity through effective resource planning and ensure robust team structure through training and succession planning.
• Ensure completion and sign-off of all daily controls and processing, including client service enquiry resolution, cash and stock break & event management, and production of key metrics.
• Own issues related to the Trades Recons function and ensure timely escalation to Operational and Risk leads.
• Ensure adherence to global escalation policies, maintain awareness of RED policies and procedures, attest to operational procedures, and comply with ethics and behavior standards.
• Provide direction and leadership to the team, ensuring effective communication of strategic and regulatory changes.
• Act as a focal point for issue planning or crisis review situations, requiring flexibility in production processes and technical assessments.
• Review and update Standard Operating Procedures in line with new policies and risk management activities.
• Ensure viable Business Continuity and Concentration plans are in place, tested according to Bank Policy, and familiar to all staff.

Required qualifications, capabilities and skills

• Exceptional leadership and staff development skills with team management experience.
• Excellent communication, influencing, and negotiation skills for building collaborative relationships internally and externally.
• Proven ability to operate effectively in a matrix organization, managing pressure and tight deadlines.
• Strong focus on control with a deep understanding of operational risk.
• Critical daily management of Operations Team.
• Expertise in operational areas such as Reconciliation, Settlements, and Trade Support.
• Strong people management skills, capable of leading and motivating managers.
• Ability to continuously learn new markets, products, and processes.
• Strong risk and control awareness, prioritizing workloads and meeting critical deadlines.
• Demonstrated ownership and accountability for operational and project deliverables.
• Confident communicator across all mediums with internal and external clients.