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Capital One Senior Associate Horizontal Delivery 
United States, Virginia, Richmond 
694680571

24.04.2025

Role & Responsibilities

  • Analyzing and reporting on talent data for HR Business Partners and their respective client groups (inclusive of building custom data reports as needed) to advance overall talent strategies

  • Managing process communications and creating or sharing templates for local core HR process communications

  • Supporting client-facing HR Business Partners and the specific teams they support with general inquiries and requests (such as updating remote work arrangements, compensation, promotion and/or large scale org changes in Workday or via the HR Help Center)

  • Leading and owning weekly Software, Business Cards & Payments horizontal delivery meetings, monthly partner meetings, Performance Management Champion community meetings and kickoff meetings with HR Business Partners

  • Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities

  • Develop walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or “train the trainer” sessions

  • Prepare consolidated summaries for business leaders to describe outcomes of talent conversations

  • Review survey data and partner with HR Business Partners to develop insights and summaries

  • Manage project workstreams and/or small-scale projects in support of team goals or business needs

  • Design and maintain HR calendar of activities and deliverables for clients and HR Business Partners

  • Provide feedback to help drive continuous improvement of these programs

  • Ensure alignment with other HR Business Partner teams & Horizontal Delivery teammates

Basic Qualifications

  • High School Diploma, GED or equivalent certification

  • At least 2 years of experience in human resources

  • At least 1 years of client facing experience or consulting experience

  • At least 1 year of experience in project or process management

Preferred Qualifications

  • Professional Human Resources Certification or Project Management Professional Certification

McLean, VA: $86,300 - $98,400 for Sr. HR Associate Richmond, VA: $78,400 - $89,500 for Sr. HR AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.