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Apple Technical Support Advisor - French Speaking 
Ireland, Cork 
692914167

31.08.2024
Minimum Qualifications
  • Oral proficiency in English and French.
  • Experience supporting customers via phone, E-mail, chat, and/or in person.
  • Real passion for customer service and ownership of the customer experience, including comprehensive issue resolution.
  • Handle your own workload and work independently in a dynamic, constantly changing environment.
  • Ability to maintain a positive attitude through periods of change.
  • Grows with a team where expertise is shared and feedback is encouraged.
  • Effective time management including the ability to multi-task, organize and prioritize.
  • Ability to research and grasp technical information across multiple tools while talking with customers.
  • Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges.
Preferred Qualifications
  • Knowledge of one or more of the following is an advantage: iOS, smartphone, tablet, PC or Mac experience.