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JPMorgan Securities Services Transformation- Workflow 
India, Maharashtra, Mumbai 
691764905

Yesterday

Job Responsibilities:

  • Collaborate with business analysts, stakeholders, and cross-functional teams to gather and understand requirements.
  • Partner with clients and stakeholders to design, ideate, wireframe, and prototype features and experiences.
  • Translate business requirements into detailed technical specifications and BPMN process models.
  • Design and map processes by reviewing Standard Operating Procedures (SOPs) and creating detailed process flows. Utilize BPMN to model, optimize, and document business processes.
  • Define and prioritize the product backlog to ensure alignment with business goals and user needs.
  • Work closely with development teams to ensure the successful implementation of complex business processes/workflows using BPMN standards.
  • Oversee the customization of forms/screens to enhance user experience and meet business needs.Ensure workflows are integrated with various APIs and third-party services.
  • Manage and coordinate multiple projects and programs, ensuring timely delivery and alignment with business goals.
  • Utilize JIRA for project tracking, issue management, and team collaboration. Implement and advocate for Agile methodologies to ensure iterative development and continuous improvement.
  • Facilitate communication with senior management and stakeholders to provide updates and insights on project progress and strategic initiatives.
  • Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor.

Required qualifications, capabilities and skills:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Proven experience (6+ years) in a Product Owner or similar role, with a focus on developing workflows using low code/no code platforms such as Pega, Appian, PowerAutomate.
  • Strong understanding of BPMN and its application in workflow development.
  • Experience in BPM tools such as Camunda, Signavio, or similar platforms.
  • Excellent problem-solving skills and attention to detail.
  • Experience in database management and API integration.
  • Familiarity with scripting languages (e.g., JavaScript, SQL) for custom logic and automation. Working knowledge of API connections and Messaging Queues (MQ).
  • Proven program management skills, including the ability to manage multiple projects and coordinate cross-functional teams.
  • Experience in Agile methodology with Certified Scrum Master or Certified Product Owner.
  • Basic proficiency in JIRA, Tableau, Alteryx. Proficiency in Microsoft Office (MS) applications, including MS Word, MS Excel, MS Visio, and MS PowerPoint is a must.
  • Experience in designing and creating management dashboards to track KPIs and provide actionable insights.