Join JPMorgan Chase's Chief Administrative Office – Chief Data & Analytics Office (CAO CDAO) and accelerate your career with the Workflow Automation & Transformation team. You will play a pivotal role in driving digitization, transformation, and AI initiatives to help the firm achieve its strategic goals and objectives.
Job Responsibilities:
- Work closely with internal clients and internal workflow & technology teams to gather and analyze business requirements
- Ensure solutions are tailored to meet client needs and align with strategic business objectives.
- Develop and maintain strong relationships with internal clients, collaborating closely with business stakeholders, workflow development teams, and technology teams to understand their needs and ensure alignment with business objectives. Act as a trusted advisor and advocate for intelligent solutions.
- Lead and manage the end-to-end execution of projects, from inception to delivery, ensuring they are completed on time, within scope, and within budget. Create roadmaps, manage JIRA boards, and document meeting minutes to optimize project outcomes.
- Lead and mentor team, fostering a culture of collaboration, innovation, and continuous improvement. Partner with NAMR/India development teams to ensure seamless integration and execution of projects.
- Drive cross-CAO views to provide better connectivity between businesses, demand generation and business growth.
- Lead the team in proof-of-concept (POC) initiatives for new technologies, such as AI, process reengineering, robotics to enhance business processes and drive efficiency.
- Collaborate with senior leadership to develop and execute strategic plans that align with the organization's goals and drive the adoption of intelligent solutions.
- Establish metrics and KPIs to monitor project performance and client satisfaction. Utilize data-driven insights to make informed decisions and drive improvements.
- Identify and mitigate risks associated with projects, development, and client relationships. Develop business continuity plans to address potential challenges.
Required qualifications, capabilities, and skills:
- Minimum of 8+ years of experience in business and technology roles, with at least 3+ years in a leadership position
- Experience in leading high-performing teams, providing mentorship and guidance to develop team members' skills and capabilities in workflow automation and data analytics.
- Ability to drive cross-functional views to provide better connectivity between businesses, demand generation, and business growth.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Knowledge in low code tools such as Pega, Instabase, UIpath, or PowerApps
Preferred qualifications, capabilities, and skills:
- Advanced degree
- Aligned certification