KLA Customer Service Engineer- Tainan/Chiayi 

Taiwan, Tainan 

690120101

Evaluate, analyze, and resolve technical issues on complex semiconductor equipment through hands-on diagnostics and problem-solving.

Perform preventive maintenance, repairs, and part replacements to ensure equipment reliability and minimize downtime.

Understand the interaction between mechanical, electrical, and software systems to support system performance and stability.

Analyze system logs and performance data to identify root causes and recommend improvements.

Manage Return Material Authorization (RMA) processes to ensure timely and accurate handling of returns, exchanges, and repairs.

Why This Job Is Special

• Workwith cutting-edgetechnology that plays a key role in making the chips inside smartphones, computers, and cars.
• Gain hands-on experience with machines that require deep understanding of mechanical and electrical principles.
• Be part of a global company, working with experts from around the world.
• Face real-world challenges that help you grow your problem-solving and teamwork skills.

Minimum Qualifications

• Educational Background : Bachelor’s or Master’s degree in science or engineering fields such as Mechanical Engineering, Applied Mechanics, Electrical Engineering, Aeronautics, Mechatronics, or othersemiconductor-relateddisciplines.
• Technical Skills : Experience with complex systems involving hardware/software integration, testing, andtroubleshooting—especiallyin semiconductor equipment—is a plus.
• Communication : Able to communicate clearly and effectively with both internal teams and customers.
• English Proficiency : Comfortable using English for technical presentations, documentation, and reporting.
• Technology Enthusiast : Passionate about semiconductor technology and motivated by solving technical challenges.
• Fast Learner : Comfortable in a dynamic, fast-paced environment and eager to keep up with industry advancements.
• Team Player : Enjoys collaborating across functions and contributing to continuous improvement.
• Problem Solver : Analytical, curious, and proactive in identifying and resolving issues.
• Support Experience : Prior experience in technical support or troubleshooting is a plus, but your are a new college graduate—we provide on-the-job training and resources.
• Data-Driven : Interested in learning how to interpret machine data and reports to identify root causes and drive performance improvements.