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JPMorgan Trade Lifecycle Manager II - Custody Operations 
Philippines 
689394390

07.09.2024

Job responsibilities:

  • Manage the workflow through the life cycle of Custody Trades
  • Monitor and manage trade capture, fails management and settlement activities
  • Address settlement discrepancies/issues and leverage escalation channels promptly
  • Respond to queries relating to trade status and market practice
  • Manage control of the daily workflow within the Custody Team
  • Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
  • Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
  • Continued review of content and presentation of Standard Operating Procedures, in line with new policies and ongoing risk management activities
  • Contribute to the strategic development of Custody products

Required qualifications, capabilities and skills:

  • At least 3 years management experience in an Operations role
  • Strong people management skills and develop/guide staff in a team orientated environment
  • Strong Risk and Control Awareness: Ability to effectively prioritize workloads and work to critical deadlines
  • Excellent customer service skills and able to handle difficult situations internally and externally
  • Operational subject matter expertise in Reconciliation, Settlements, Fails Management, Trade Support, Risk and Control, and Custody
  • Strong ability to learn ongoing stream of new markets, products, and processes
  • Strong risk and control awareness, including the ability to effectively prioritize workloads and work to critical deadlines
  • Confident communicator in all mediums with both internal and external clients
  • Strategic thinker, ability to review and implement process improvements
  • Bachelor’s degree or equivalent, preferred
  • Proficient in Microsoft Office products including Word, Excel, PowerPoint, and Outlook

qualifications, capabilities and skills:

  • Global Custody or Local Custody background
  • Experience in driving projects and initiatives
  • Familiarity with swift messages specifically MT54 series
  • Good knowledge in MS Office Suite applications - MS Word, Excel and Power Point
  • Capable of working under pressure and to cope with changing volumes, whilst maintaining accuracy and quality.
  • Flexibility working on APAC and late APAC shift (as early as 6am to 11am start of shift)