JPMorgan Trade Lifecycle Manager II - Custody Operations 

Philippines 

689394390

Job responsibilities:

• Manage the workflow through the life cycle of Custody Trades
• Monitor and manage trade capture, fails management and settlement activities
• Address settlement discrepancies/issues and leverage escalation channels promptly
• Respond to queries relating to trade status and market practice
• Manage control of the daily workflow within the Custody Team
• Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
• Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
• Continued review of content and presentation of Standard Operating Procedures, in line with new policies and ongoing risk management activities
• Contribute to the strategic development of Custody products

Required qualifications, capabilities and skills:

• At least 3 years management experience in an Operations role
• Strong people management skills and develop/guide staff in a team orientated environment
• Strong Risk and Control Awareness: Ability to effectively prioritize workloads and work to critical deadlines
• Excellent customer service skills and able to handle difficult situations internally and externally
• Operational subject matter expertise in Reconciliation, Settlements, Fails Management, Trade Support, Risk and Control, and Custody
• Strong ability to learn ongoing stream of new markets, products, and processes
• Strong risk and control awareness, including the ability to effectively prioritize workloads and work to critical deadlines
• Confident communicator in all mediums with both internal and external clients
• Strategic thinker, ability to review and implement process improvements
• Bachelor’s degree or equivalent, preferred
• Proficient in Microsoft Office products including Word, Excel, PowerPoint, and Outlook

qualifications, capabilities and skills:

• Global Custody or Local Custody background
• Experience in driving projects and initiatives
• Familiarity with swift messages specifically MT54 series
• Good knowledge in MS Office Suite applications - MS Word, Excel and Power Point
• Capable of working under pressure and to cope with changing volumes, whilst maintaining accuracy and quality.
• Flexibility working on APAC and late APAC shift (as early as 6am to 11am start of shift)