Citi Group VP Operational Risk Manager - C13 Hybrid 

United States, Florida, Jacksonville 

689151991

The mandate of the Independent Operational Risk Management function to oversee Citi’s GBS/CEAM framework is to help identify operational risks to successfully implement and maintain the framework and its effectiveness through a review and challenge program following Citi's Independent Assurance framework

Responsibilities:

• Support development of review strategy, policy and projects related to Citi’s GBS/CEAM framework
• Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) operational risks to GBS/CEAM
• Pursue continuous improvement and challenge adoption of Lessons Learned to GBS/CEAM
• Develop and assess a routine for ensuring Change Management effectiveness applied to the GBS/CEAM framework
• Support Risk Oversight tools development
• Acts as SME to senior stakeholders and /or other team members.
• Ensure Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters
• Provide challenges on Key Indicators and Material Operational Risks
• Work with ORM partners and First Line of Defense in the review of the documentation and reporting
• Analyze, capture, and report risks. Collaborate with ORM and FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects GBS/CEAM
• Evaluate, advise, and ensure effectiveness of Business and Technology capabilities and controls across Citi
• Facilitate and disseminate best practices across the pillars supporting GBS/CEAM
• Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements.
• Recommends control enhancements as needed
• Develops a broad and detailed understanding of the organization’s landscape, culture and technology.

Qualifications:

• 5+ years of Business Services Framework development, Business Continuity, Technology Disaster Recovery, Operational Resiliency, Third Party, and/or Risk Management
• Skillful understanding of Business Services lifecycle and relationships with processes and operational assets
• Thought leadership and clarity in presenting ideas to senior management
• Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions
• Knowledge of regulatory requirements
• Demonstrated analytical skills with follow-up and problem-solving capability

Education:

• Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

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