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Citi Group VP Operational Risk Manager - C13 Hybrid 
United States, Florida, Jacksonville 
689151991

25.06.2024

The mandate of the Independent Operational Risk Management function to oversee Citi’s GBS/CEAM framework is to help identify operational risks to successfully implement and maintain the framework and its effectiveness through a review and challenge program following Citi's Independent Assurance framework

Responsibilities:

  • Support development of review strategy, policy and projects related to Citi’s GBS/CEAM framework
  • Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) operational risks to GBS/CEAM
  • Pursue continuous improvement and challenge adoption of Lessons Learned to GBS/CEAM
  • Develop and assess a routine for ensuring Change Management effectiveness applied to the GBS/CEAM framework
  • Support Risk Oversight tools development
  • Acts as SME to senior stakeholders and /or other team members.
  • Ensure Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters
  • Provide challenges on Key Indicators and Material Operational Risks
  • Work with ORM partners and First Line of Defense in the review of the documentation and reporting
  • Analyze, capture, and report risks. Collaborate with ORM and FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects GBS/CEAM
  • Evaluate, advise, and ensure effectiveness of Business and Technology capabilities and controls across Citi
  • Facilitate and disseminate best practices across the pillars supporting GBS/CEAM
  • Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements.
  • Recommends control enhancements as needed
  • Develops a broad and detailed understanding of the organization’s landscape, culture and technology.

Qualifications:

  • 5+ years of Business Services Framework development, Business Continuity, Technology Disaster Recovery, Operational Resiliency, Third Party, and/or Risk Management
  • Skillful understanding of Business Services lifecycle and relationships with processes and operational assets
  • Thought leadership and clarity in presenting ideas to senior management
  • Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions
  • Knowledge of regulatory requirements
  • Demonstrated analytical skills with follow-up and problem-solving capability

Education:

  • Bachelor’s/University degree, Master’s degree preferred
Risk ManagementOperational Risk

Full timeTampa Florida United States$103,920.00 - $155,880.00



Anticipated Posting Close Date:

Jun 25, 2024

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