• Provide support to Leadership, Employees, People and Corporate Partners with understanding Apple Policies and legal framework • Identify, analyse and implement resolutions to complex and sensitive issues. • Guide, influence, lead and manage cases regarding critical culture topics • Evaluate and review employee related decisions in response to employee concerns. • Coach leaders through ER situations, continuously improving their skills including through delivery of training programmes. • Use metrics with clients to highlight trends and develop strategies to cultivate positive employee relations in the business and mitigate risk. • Support the labour relations priorities through partnership with key partners