JPMorgan WKO Wholesale KYC Operation – Middle Office Analyst/ Associate 

India, Maharashtra, Mumbai 

686392830

Job Summary

As a WKO (Wholesale KYC Operation) – Middle Office – Client Service Analyst within our team, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. You will facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform.

Job Responsibilities:

• Manage new business requests received from the Front Office and facilitate the KYC process end to end. Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements .
• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
• Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
• Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests
• Interact frequently with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
• Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required
• Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
• Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
• Undertake the Video Verification process for individuals as part of KYC requirement to Identify and Verify the related party individuals of the client

Required qualifications, capabilities, and skills:

• Knowledge of KYC & Client onboarding with at least 2+ years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
• Bachelors Degree or equivalent
• A working knowledge of KYC/Compliance/AML procedures and standards
• Knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.’s. etc.)
• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
• Strong verbal and written communication skills
• Strong time management, organizational, relationship building skills
• Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
• Prior experience of adhering to controls and compliance standards
• Ability to grasp/learn concepts and procedures quickly