SAP HR Services Consultant 

Bulgaria, Burgas 

685632614

What you’ll do

As the People & Culture Local Service (PCLS) Consultant, you will be working independently in your role, utilizing your unique country expertise, solid local P&C policy, employment legislation, regional and process knowledge is responsible for delivering People & Culture Local Services portfolio items either onsite or remotely acting as local subject matter experts. These activities include:

Employee Lifecycle Support

• Evaluates and validates local P&C policy and legislative compliance for contractual changes, absence management, benefits operations and end of employment.
• Delivers new hire day 1 onboarding sessions.
• Offers a broad 1:1 consultancy to internal customers on local Peope & Culture policies.
• Ensures accurate knowledge and content management on all-relevant SAP platforms.
• Acts as a 2nd level case manager for local P&C policy queries in a service orientated and compliant way.
• Manages non digital employee files and P&C documentation wet signatures in countries where it is a legal and/or language requirement.
• Supports local regulatory activities to ensure country compliance.

SAP's Organizational Support

• Supports P&C activities which relate to company's business development such as company restructurings, company code creation, and location consolidation.
• Takes a key role in Merger & Acquisition (M&A) projects based on unique country expertise and manages post-Merger activities to support a successful integration.

Drives Process Improvement & Innovation

• Continuously monitors service level agreements (SLAs), key performance indicators (KPIs), and customer feedback seeking ways to improve work and processes, assessing service efficiency, risks,utilization, and customer experience.
• Takes a key role in the roll-out of new processes, tools and/or technology connected with PCLS‘ Portfolio.
• Works with project/ process owner on project scope, project plan, coordinate with IT on technology updates, testing, training, communication and change management to all stakeholders.
• Takes proper risk and issue assessment. Ensures project deadlines are met ensuring a quality output.
• Is proactive to get involved in regional or global Topic Ownership for a defined process within the PCLS portfolio.

Partnership with other Peope & Culture teams

• Acts as a trusted partner and liaison with other People & Culture teams, stakeholders, and vendors for the successful implementation and enhancements of new and existing local policies, tools, and processesas a country subject matter expert.
• In exceptional cases may represent other People & Culture teams who are not located onsite, where on-site P&C presence is essential for compliance reasons (examples: wet signature documentation -in/voluntary termination notice, salary deduction; in-person SAP P&C representation at government offices, embassies, etc.).

What You Bring

P&C Services Consultant should be service oriented, has process improvement and innovation mindset as well as compliance driven. Having detailed knowledge of P&C service areas and answering employee inquiries pertaining to P&C programs, processes, procedures and communications. Besides that, you also should meet below requirements:

• 4-5 years working experience in People & Culture areas.
• Solid P&C experience in the following areas: staffing, benefits, compensation, employee relations, payroll, or data maintenance.
• Local employment legislation knowledge essential.
• Experience working within a customer orientated environment preferred.
• Bi-lingual skills as needed based on region (English + Customer language).
• Bachelor’s degree in business administration or related field.

It would be preferable if you have:

• P&C certificate and technical skills certificate (MS Office)

Job Segment:HR Consultant, Payroll, ERP, Compliance, Cloud, Human Resources, Finance, Technology, Legal