Microsoft Technical Support Engineering - Microsoft Endpoint 

Taiwan, Taoyuan City 

685450223

Minimum Requirements:

• 3+ years technical support, technical consulting experience, or information technology experience
  • OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Operation management experience of MECM or other Client Security or Asset Management products

Language Qualification:

• English Language: fluent in reading, writing and speaking
• Chinese or Korean: fluent in reading, writing and speaking
• Japanese: basic communication skills in reading, writing and speaking for internal communication

Preferred Qualifications:

• Shared with the passion and drive to contribute to our customers and society as an engineer
• Sense of responsibility, accountability, teamwork, and leadership
• Ability to work collaboratively with team members
  
• Growth mindset with dedication to improving one's own technical and communication skills

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Response and Resolution

Readiness

• Participate in communities with peer delivery roles.
• Develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.

Product/Process Improvement