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US Bank HR Product Support Admin Category Corporate 
Poland 
685092601

26.07.2024

Responsibilities:

  • Accurately processes HR transactions, maintains system data structures and reporting, and ensures data compliance.

  • Researches and minimizes reported problems or pain points within HR platforms, drives resolution of issues, analyzes security issues and recommends corrective and proactive action.

  • Assist with ongoing system maintenance by suggesting improvements, troubleshooting and testing solutions, and implementing changes as necessary.

  • Provide training and guidance to end users on system operations, process workflows, employee transactions, and data requirements.

  • Collaborates with leadership, IT, functional stakeholders, global experience owners and service center teams to shape and design positive customer experiences.

Basic Qualifications

  • Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience

  • Three to five years of experience in an associated Human Resources position, preferably managing HR data with HRIS

Preferred Skills/Experience

  • Basic knowledge of technology desktop software and tools (e.g. Microsoft office suite, Windows infrastructure), industry trends and tools and key enterprise software

  • Previous experience processing and maintaining data within key platforms, Workday and ServiceNow preferred

  • Working knowledge of HR functions and business rules including payroll, compensation, recruiting and staffing practices and benefits

  • Ability to analyze data to solve problems and recommend solutions

  • Excellent customer service and problem-solving skills, with strong attention to detail

  • Strong interpersonal, verbal and written communication skills

  • Ability to work within the team to identify opportunities for knowledge and communication self-help

What we offer:

  • Full-time position, employment agreement,

  • Excellent package including complex medical care, group insurance, Multisport card, language classes,

  • Highly professional, multicultural environment and high standards of work,

  • Professional training, opportunity to develop a career path in organizational structures, support in career planning,

  • Work in a dynamic team with a supportive inclusive culture and strong values,

  • Good atmosphere at work and comfortable working environment.

Hybrid/flexible schedule:

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