SAP SAP Labs Vietnam - Operations Specialist 

Vietnam, Ho Chi Minh City 

681556035

What you'll do

During the ramp up of the teams, this person will support the establishment of the local teams, and support selected expats from the other locations to settle in. In required situations the person will act as a bridge between local requirements and will also double hat as a translator in specific situations.

This person will need to manage the key schedules for recurring meetings, ensuring all inputs for the meeting are in place prior to the meeting, and then ensure tasks emerging from the meeting are followed through.

What you bring

• The overall activities of the Labs MD, providing administration services to the MD and organization's portfolio of projects and operational activities
• Reporting: Consolidation and preparation of Operations/Project status, Scope changes, Project overview, Resource allocation and availability, Milestones, Projections, and coordinating management meetings
• Issue Management and Tracking: Assessment, logging, monitoring and follow throughs on behalf of the Labs Operations teams
• Travel and administration tasks as required for the MD’s office and on-site senior management team
• Able to communicate efficiently on behalf of MD’s office to internal, External Customers, Business Partners, Suppliers etc.
• Ensure compliance with organizational standards (Ethics, Audit, Security, etc.)
• Organize and coordinate department activities as required
• Provide administrative support to the MD during and beyond office hours
• Hands on attitude, and can do mindset is a must.
• Maintains the highest standards on work ethics and compliance to SAP’s employee code of conduct
• Ambassador for the workplace in the local market

Experience Requirements

• Similar/Administrative management role in and experience in establishing operational excellence in a tech company, preferably in a top tier Tech multinational is key to success in this role
• Understanding of global processes and key standards
• Ability to managing key topics around office and team requirements – and expectations for individuals on the ground
• Strong employee focus and demonstrated acumen to cultivate and develop lasting employee relations
• Excellent skills in Microsoft O365 Suite (Outlook, Excel, PowerPoint, Word, Email)
• Demonstrated ability to grow and take on more responsibility
• Driven, creative and enthusiastic individual committed to growing the location and making the office a “lighthouse” for employees
• Note: We are not looking for a Personal Assistant – but someone who can learn the ropes and move to senior operational roles.

Communication Requirements

• Builds and maintains partnerships with internal and external stakeholders
• Contributes actively to build common ground for cooperation
• Communicates clear and conveying processes & policies in a way that others can understand
• Communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers
• Able to resolve conflict and progress key initiatives

Experience & Language Requirements

• Fluent bi-lingual in Vietnamese and English is a must (spoken and written), good written and spoken translation capabilities
• 2+ years of experience in employee engagement and demonstrated proficiency with project management. Graduates with an advanced business degree but with lower experience will also be considered.
• Excellent presentation skills, able to represent the topics to an international group of stakeholders
• All interviews will be in English, so comprehending a multitude of accents in English is a must

Education

• Relevant University degree in communication/operations/project management is a must.