Uber Sr Operations Manager Uber Direct 

United States, West Virginia 

679610314

• Lead the Mexico Direct operations team to ensure high-quality and timely deliveries.
• Develop and implement strategic projects aimed at improving operations on a quarterly or semester basis.
• Act as the primary point of contact between Uber Direct’s commercial and marketplace (supply) teams, advocating for operational priorities.
• Engage in hands-on problem-solving and create scalable, automated solutions for operations and commercial stakeholders.
• Leverage data to drive decisions, validate assumptions, and build compelling business cases for growth and efficiency.
• Prioritize initiatives effectively, focusing on high-impact solutions while understanding and communicating trade-offs.
• Adapt to change—stay flexible in a fast-moving environment, adjusting short- and mid-term strategies as needed.

• 6+ years of experience in operations management, strategy operations, online marketplaces, program management, or related fields.
• Experience leading high-performance teams and fostering a results-driven culture.
• Strong stakeholder management—ability to collaborate with and influence cross-functional teams, including commercial and leadership teams.
• Analytical mindset—experience working with data, extracting insights, and using them to inform business decisions.
• Ability to evaluate trade-offs and communicate them effectively when presenting solutions to senior leadership.
• Comfort with complex problem-solving—not afraid to challenge ideas, push back when necessary, and advocate for the best solutions.
• SQL proficiency (high level) to analyze data and drive insights.
• Curiosity and a proactive mindset—someone who seeks solutions, digs into problems, and enjoys learning how the business works.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .