Bank Of America Investigator Manager 

Brazil, São Paulo, Santana de Parnaíba 

679593221

Responsibilities:

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals;

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement;

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions;

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues;

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance;

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions;

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization;

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work;

Core skills and requirements:

• Bachelor Degree or equivalent experience;

• Coaching;

• External Resource Management;

• Investigation Management;

• Regulatory Compliance;

• Issue Management;

• Policies, Procedures, and Guidelines Management;

• Risk Management;

• Strategy Planning and Development;

• Written Communications;

• Analytical Thinking;

• Critical Thinking;

• Fraud Management;

• Reporting;

• Talent Development;

• Fluency in Portuguese and English required.