Manage and report on day-to-day operations to achieve vehicle readiness KPIs including throughput, productivity, and vehicle quality
Minimize downstream service work to other locations by providing on-site resolution
Coordinate inbound and outbound shipments
Plan, prepare and distribute work to technicians based on skill level, capacity and resource
Select and develop a team to reach their full potential. Follow best-practices processes and procedures to increase efficiency Ensure that the tools and equipment are available and calibrated
Supervise the health and safety compliance across the workshop, setting the tone and always leading by example
Oversee inventory management, making sure the workshop is tidy and well organized
Communicate effectively with your team and with external stakeholders Perform vehicle maintenance as required alongside the team, especially during busy periods.