Tesla Incentives Coordinator Residential Energy 

United States, Utah, Draper 

676855498

This role requires vigilant attention to detail, consistent application of initiative and sound judgement to solve problems. The successful candidate is detail-orientated has keen organization skills and possesses an ability to deal with large volumes of different work streams with speed and accuracy.

• Prepare, review, submit, and follow up on a high volume of documents for customers and their utility and incentive programs
• Analyze technical design plans and project details for job readiness for incentive applications
• Determine the correct paperwork per the product, utility or other regulating organizations
• Daily input of appropriate notes for all tasks, manage project status updates, and generate necessary reports to complete assignments
• Phone and email communication with Tesla colleagues, customers, utility contacts, and incentive programs to ensure proper documentation is obtained or internal blockers are completed in a timely manner, and requirements are understood and communicated
• Identify common issues and develop suitable solutions to incoming inquiries in a timely, efficient and professional manner
• Suggest and participate in process improvements including better software utilization and automation, creating application templates, critical reporting and summarizing information for other departments

• Extremely detailed and organized with an ability to adapt to an ever-changing environment
• Excellent problem-solving, written and verbal communication skills
• Ability to communicate and work well with colleagues, customers and external contacts via Phone, Email, SMS and other platforms
• Regular, reliable and predictable attendance required
• Have a sense of urgency and thrive in a fast-paced environment while being able to prioritize and multi task
• Proficient with desktop applications such as Adobe Acrobat, MS Office and MS Excel
• Ability to maintain and build a good relationship and reputation with external vendors and internal departments