Philips Customer Order Specialist Italian IIG 

Poland, Łódź Voivodeship 

676810011

Your role:

• Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked

• Handling quotation process (preparing offers details, verifying price data, preparing documents for customers)

• Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team

• Ensure that all parts of a customer orders (from factories and 3rd party suppliers) are correctly listed on the order

• Collect missing information from the specialists in the sales organization

• Ensure timely hand-over of the cases to order management according to the agreed policy

• Provide support with further standardizing and documenting the way of working within the sales support team

You're the right fit if:

• You haveexperience in matrix organization, within Supply Chain, Order management, Logistics or Customer Service,

• You are proficient in Italian and English languages (C1),

• You have good communication skills and ability to cooperate with multiple functions to deliver results,

• You have the ability to prioritize your work and attention to detail,

• You have knowledge of SAP or ther ERP and Salesforce (would be an advantage)

Our benefits:

• Hybrid model of working
• Employment contract
• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

Onsite roles require full-time presence in the company’s facilities.
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