In this role, you will:
• Lead municipal and state government transportation client accounts in coordination with pursuit teams around a common vision of success. We’ll look to you to represent Jacobs to the client in a positive, caring, solutions-delivery approach by engaging the broader firm.
• Serve as the point of contact for transportation client service activities and develop strategies to grow Jacobs’ transportation business.
• Working with the Chicago Operations & Market Growth Leader, secure management commitment and influence/attract key staff for pursuits while advocating on the client's behalf. Actively engage the firm to address client needs and recommend strategic actions to optimize business development investment and market share growth.
• Engage directly with clients and provide them with guidance and support in the scope and priorities of their capital program.
• Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
• Commit to a robust external engagement strategy (attend industry meetings, events, conferences, etc.) to foster client relationships and build partnerships with associated firms to maximize growth.
• Represent Jacobs on relevant industry & association boards, committees, event coordination, etc.
You will coach client service teams by coordinating and facilitating Go/No Go and Bid/No Bid decisions and helping to develop required sales costs aligned with opportunity potential and return on investment objectives. Regularly you’ll actively engage with your Client Account Strategist and client service teams by leading them through the disciplined sales process including developing the win strategy, proposal document, interviews and presentations.
