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AppsFlyer ENTERPRISE CUSTOMER SUCCESS MANAGER 
Israel, Tel Aviv District 
676121005

14.09.2024

What you’ll do

  • Manage top-tier clients’ accounts on all levels: technical, business, support, and product, and help them succeed in their goals
  • Handle new feature releases
  • Provide client feedback internally to Product and R&D
  • Provide client training and webinars
  • Help clients adopt new features
  • Identify upsell opportunities and work on customer retention
  • Work closely with Sales and Marketing to ensure our expansion in the region

What you have

  • Advanced proficiency in written and spoken English
  • At least 3 years of experience as a Customer Success Manager in SAAS-related companies
  • Digital marketing experience. App marketing experience is a big advantage
  • Technical background and analytical experience
  • Experience from gaming companies-advantage
  • Strategic mindset and biz-dev skills
  • Ability to thrive in a fast paced & dynamic work environment
  • Willingness to travel a few times a year for clients and/or conferences

Bonus Points

  • Being introduced by an AppsFlyer team member
  • Product management sense/familiarity
  • Technical background on SDKs, APIs, SQL and working with Mobile Measurement Partners
  • Additional languages

What We Offer:

  • Stock options
  • Competitive compensation package
  • Investment in your personal growth offering training for skills incl. negotiation, presentation, LinkedIn learning
  • Health initiatives spanning from weekly team lunches, local fruit/veg/snack basket & drinks and many other team fitness activities and sports events
  • Leading private medical and dental insurance
  • Comfortable work set up - standing desk, laptop, phone, financial contribution towards your WFH setup
  • Flexible working hours and great location
  • Taking part in meaningful social responsibility initiatives via AppsFlyer Cares
  • Team fun activities and in general an awesome, international team!

Oren Kaniel, CEO