AppsFlyer ENTERPRISE CUSTOMER SUCCESS MANAGER 

Israel, Tel Aviv District 

676121005

What you’ll do

• Manage top-tier clients’ accounts on all levels: technical, business, support, and product, and help them succeed in their goals
• Handle new feature releases
• Provide client feedback internally to Product and R&D
• Provide client training and webinars
• Help clients adopt new features
• Identify upsell opportunities and work on customer retention
• Work closely with Sales and Marketing to ensure our expansion in the region

What you have

• Advanced proficiency in written and spoken English
• At least 3 years of experience as a Customer Success Manager in SAAS-related companies
• Digital marketing experience. App marketing experience is a big advantage
• Technical background and analytical experience
• Experience from gaming companies-advantage
• Strategic mindset and biz-dev skills
• Ability to thrive in a fast paced & dynamic work environment
• Willingness to travel a few times a year for clients and/or conferences

Bonus Points

• Being introduced by an AppsFlyer team member
• Product management sense/familiarity
• Technical background on SDKs, APIs, SQL and working with Mobile Measurement Partners
• Additional languages

What We Offer:

• Stock options
• Competitive compensation package
• Investment in your personal growth offering training for skills incl. negotiation, presentation, LinkedIn learning
• Health initiatives spanning from weekly team lunches, local fruit/veg/snack basket & drinks and many other team fitness activities and sports events
• Leading private medical and dental insurance
• Comfortable work set up - standing desk, laptop, phone, financial contribution towards your WFH setup
• Flexible working hours and great location
• Taking part in meaningful social responsibility initiatives via AppsFlyer Cares
• Team fun activities and in general an awesome, international team!

Oren Kaniel, CEO