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Truist RAC Regional Business Center Manager II 
United States, Ohio, Cincinnati 
675655425

26.06.2024

Regular or Temporary:

English (Required)

1st shift (United States of America)
Please review the following job description:
Oversee and manage the profit, growth, risk management and operations of Level II RBC.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Risk Management / Portfolio Performance: Ensure strict compliance to all guidelines, policies and procedures through effective risk management and monitoring in all areas of RBC operations (Credit / Funding / Marketing). Provide guidance and training to ensure Center meets all State and Federal Regulatory and Compliance standards.

4. Credit and Compliance Management: Provide training and guidance to all credit staff to ensure compliance with all established guidelines and policies. Review and provide extensive training related to all formal audits (internal, state and federal regulatory) to ensure compliance.

5. Loan Process Management: Work with Loan Processing teammates and leadership to ensure compliance to all guidelines and policies. Ensure that all funded loans are accurate and prevent any fraudulent activity or misrepresentation as this is our most crucial line of defense in Risk Management.

6. Mentorship: Assist region manager and RAC COO in mentoring and guiding less seasoned junior managers across RBC network.

7. Key Performance Indicators (KPI’s): Manage Regional Business Center sales effort to ensure that all designated KPI’s are achieved as presented by Senior Management. Participate in establishing KPI goals, conducting frequent sales meetings with all departments and providing leadership to ensure all goals are accomplished.

8. Other Critical Tasks and Duties assigned including, but not limited to all Human System issues of center and its teammates (performance accountability and reviews, scheduling, discipline etc.)

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in a business related field, or equivalent education, training or industry related experience
2. Minimum of 8 years management experience of managing large Regional Business Center
3. Minimum of 8 years of experience in auto finance industry
4. Outstanding facilitation, written and verbal communication skills.
5. Demonstrate a high level analytical ability with excellent problem solving skills
6. Ability to travel, occasionally overnight.
7. Strong Sales and communication skills
8. Ability to work with limited supervision, self-motivated
9. Proficient in computer applications such as Microsoft products
10. Ability to manage, engage and motivate large teams in both office and remote environment


Preferred Qualifications:
1. Established Dealer client relationships within territory of RBC
2. Excellent presentation skills
3. Experience with Salesforce or other CRM platforms