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Apple WW Shopping Enablement Program Manager United States, Texas, Austin 673893496
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Key Qualifications
- 5+ years of experience of program and/or project management in a contact center environment
- 1-2 years of experience working in a global capacity
- Ability to communicate quickly and effectively, vertically and horizontally throughout the organization at all levels and across multiple teams
- Consistent track record of prioritizing multiple projects and meeting deadlines; focusing on the most important project in a constantly evolving environment
- Passionate and self-motivated, with excellent organizational and time management skills
- Thrives in a fast-paced, ambiguous environment operating at both strategic and tactical levels
- Ambitious and self-directed, with exceptional decision-making abilities, and a passion for the customer experience
- Proven analytical skills and data-driven decision making including quantifying results of strategic and tactical initiatives
- Solid ability to positively influence people across all functional areas of an organization and mobilize resources across a WW organization covering multiple time zones. Builds bridges and cultivates relationships; comfortable being a key point of contact and subject matter authority.
- Demonstrates Apple’s values of inclusion and diversity in daily activities
Education & Experience
Relevant degree preferred or equivalent relevant e-Commerce experience. MBA a plus
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