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Google Product Support Manager gUP Consumer Payments 
United States, Colorado, Boulder 
673405401

Yesterday

Minimum qualifications:
  • Bachelor’s degree or equivalent practical experience.
  • 5 years of experience in a project management or a customer-facing role.

Preferred qualifications:
  • Experience in Payments, or customer support operations, developing and improving processes.
  • Experience in handling customers and advocating for user experience improvements. Ability to independently manage multiple, projects to completion.
  • Excellent attention to detail, problem-solving skills and experience drawing insights from data and managing recommended actions, and ability to communicate effectively at different levels.
  • Excellent project management ability with a tolerance for change management and ambiguity.
  • Interest in technical details, with experience collaborating with engineering and product teams on tools, systems implementations, and requirements.