Bachelor’s degree or equivalent practical experience.
5 years of experience in a project management or a customer-facing role.
Preferred qualifications:
Experience in Payments, or customer support operations, developing and improving processes.
Experience in handling customers and advocating for user experience improvements. Ability to independently manage multiple, projects to completion.
Excellent attention to detail, problem-solving skills and experience drawing insights from data and managing recommended actions, and ability to communicate effectively at different levels.
Excellent project management ability with a tolerance for change management and ambiguity.
Interest in technical details, with experience collaborating with engineering and product teams on tools, systems implementations, and requirements.