JPMorgan Wholesale Payment Operations - Lifecycle Spec III 

Philippines, Quezon City 

673079907

Job Responsibilities:

• Processing of ACH transactions on payment platforms, onboarding set up of a client in ACH applications/Risk Database, credit risk monitoring of ACH files, Return Item Monitoring, extracting and reporting at timely intervals.
• Understand complex product and rules / structures to effect changes impacting delivery of ACH products and services.
• Ensures that Requests for processing are properly authenticated and authorized by appropriate parties in compliance with risk and control guidelines.
• Respond to queries received via mailbox and resolve any client issue on priority.
• Escalate any exceptions, unwarranted activities, spike in volume, etc. immediately to management.
• Ensure that all relevant deadlines and stipulated controls are met.
• Provide MIS reports with accuracy and completeness of data.
• Comply with the Standard Operation Procedures, abide by the Code of Conduct and ensure strict adherence to the Company’s policies.
• Process any required back-up tasks relating to production, identifying ways to improve current work practices.
• To work with minimum supervision and act on own initiative to identify tasks to be undertaken.
• To participate in the rotation of functions within the group ensuring no degradation to work flows.
• Will be supporting the US Payments during the US Cut off hours, hence will be working in a complete US shift.

Required qualifications, skills, and capabilities:

• Fresh Graduates with good academic record.
• Graduate with Minimum 1- 4 years of experience in Banks/ Financial Institutions.
• Experience and a working knowledge of various aspects of International Payment Processing Operations. 1 year of experience in a back office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
• Working Knowledge of ACH & international payment conventions & practices is preferable.
• Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
• Excellent written & oral communication skills in English.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• Strong PC and analytical skills.
• Knowledge of MS Access, Excel, PowerPoint, and Word