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Bank Of America IAM Access Certification Services Specialist 
United States, Illinois, Chicago 
672599708

25.03.2025

Job Description:

Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements.

What you can expect in Identity & Access Management:

In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity & Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders.

The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, report on adherence to policy requirements and maintain governance programs related to access certifications and revocation services. Job expectations include using data analytics, governance process management, and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities.

Responsibilities:

  • Establish and maintain strong partnership with other Global Information Security (GIS) functions, Core Technology Infrastructure (CTI), Cyber Security Technology (CST), Third Party management, Global Compliance and Operations Risk (CGOR), internal audit, and external regulatory agencies. Provide audit and regulatory responses within the specified periods.

  • Perform Quality Assurance activities to support Access Certification campaigns and control metrics.

  • Support and monitor access reviews for completion in specific areas. Oversee and drive governance program for access security contact, support program mailbox inquiries, updating source of record, manage ARM ticketing queue, and maintaining program SharePoint site, documentation, and training.

  • Provide education and documentation on Access Certification Awareness through instructor led sessions.

  • Maintain access certification documentation, audit documentation, and training materials for the access certification services team.

  • Drive Quality Assurance Governance for Access Certifications and Revocations

  • Maintain exceptions to IAM Standard according to governance processes.

  • Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate risk appetite.

  • Assist with Software Development Life Cycle (SDLC) and testing of application changes that impact access reviews with signoff prior to implementation.

  • Building and maintaining ‘Break Glass’ processes enabling reusability and consistency of obtaining access certification data.

Required Qualifications:

  • 5+ years relevant hands-on experience in identity and access certification related fields in a large and complex organization.

  • 3-5 years’ experience implementing IAM Cloud solutions, controls, and capabilities.

  • Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Access Certification requirements within IAM standards.

  • Strong attention to detail, advanced analytical skills, and quality assurance experience.

  • Excellent communication and presentation skills.

  • Excellent organizational skills and be able to effectively prioritize multiple tasks.

  • Proficient in data management which includes strong data analytical capabilities with advanced understanding of the collection and management of metadata.

  • Experience with Tableau and SQL.

  • Previous experience with access review tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.

1st shift (United States of America)