JPMorgan Government Client Onboarding Executive Director 

United States, Texas, Plano 

671182218

As an Onboarding Director within the Commercial Bank, you will be responsible for leading multiple groups in new product implementation for our Commercial Bank Clients. In this role, you will partner with Chief Financial Officers, Presidents, and other high-level officers and internal stakeholders, along with additional Commercial Banking clients to ensure a seamless transition to the JP Morgan Chase Commercial Banking platform.

You will also help with the coordination, setup, and delivery of custom Treasury and Banking services to ensure a best-in-class experience for our clients, gather and provide feedback on data to internal business partners, and ensure project management tools are developed and published. Additional items aligned to your oversight in the role include assisting with product training and roll-out’s to clients, and the identification and implementation of process improvement strategies, along with KPI and other business metrics.

Job Responsibilities:

• Think and act strategically by defining and driving the direction of the business
• Manage results by demonstrating a consistent track record, factoring in adverse/risk control issues
• Innovate by staying abreast of trends and best practices in healthcare and factor these into approach
• Build relationships that promote a client/customer centered organization
• Deliver the firm through coordinated initiatives and processes in support of business plans
• Communicate and leverage business knowledge and technical expertise to challenge assumptions and operating models
• Partner and influence shared purposes through trust and teamwork across businesses and functions
• Support and expand team member proficiency, including disciplined and integrated performance management and compensation processes
• Demonstrate values by promoting an inclusive work environment
• Lead a robust risk/control environment by promoting strong controls
• Demonstrate expected risk/control behaviors through identification, escalation and remediation

Required Qualifications, Capabilities, and Skills:

• 8+ years of management experience
• Undergraduate degree
• Proven team leadership and experience in coaching or mentoring other employees
• Demonstrated ability to work in a team environment with the ability to manage conflict and mobilize internal resources
• Excellent verbal and written communications skills
• Strong presentation and negotiating skills
• Strategic thinker with proven ability to execute a change agenda
• Experience in risk awareness and skills to develop and ensure quality program set ups
• Excellent at developing and maintaining good working relationships with internal partners
• Ability to provide quantifiable management reporting

Preferred Qualifications, Capabilities and Skills:

• Previous experience with Commercial Bank or Treasury Services products
• Previous experience working with Government Client Segment
• Master’s Degree (MBA)
• PMP or other Project Management Certifications

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

• Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
• Help the community through expansive volunteer opportunities
• Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees