Honeywell Lead Customer Experience Specialist French 

Poland 

670803747

Key requirements:

• Pre-Order Entry: Gather and provide timely customerinformation, maintain data, and handle special requests.
• Order Entry: Efficiently process customer orders, resolveissues, and schedule as needed.
• Backlog Management: Liaison between departments, facilitateissue resolution, and manage orders effectively.
• Claims Management: Handle disputes and financial claims,ensuring swift resolution.
• Transition Support: Assist in transition planning, managedocumentation, and build professional relationships.

Key skills and qualifications:

• Bachelor’s Degree (or equivalent experience).
• Business fluent in written and spoken English and Italian(additionally knowledge of French/Spanish language is an advantage).
• Customer Support and/or equivalent in supply chain / ordermanagement / OtC related experience.
• Knowledge/experience with SAP or Sales Force would be agreat plus.
• MS office skills (Excel, Word, Outlook, PowerPoint).

Our offer:

• Comprehensive induction, ongoing training and development toset you up for success.
• Company subsidized medical care, life insurance,multi-sports card, bravo recognition program.
• In-house and external learning platforms (Udemy) withunlimited access to give you opportunities to develop.
• Cross-functional exposure & opportunity to become aSubject Matter Expert (SME) to ensure you gain multilevel competences.
• Company paid pension contribution (PPK) to help you plan forthe future.

• High School Diploma, or equivalent. Some experience in the field.

• Technical knowledge specific to (stated field)
• Good communication skills
• Good administration skills
• An ability to take initiative and work with limited direction

• JOB ID: HRD236915
• Category: Customer Experience
• Location: Zelazna 4,Katowice,SLASKIE,Poland
• Nonexempt