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IBM HR Services Professional - Travel Expense Payments Analyst EMEA 
Philippines, Quezon City 
669855301

29.07.2024

Your Role and Responsibilities
This is for the Travel and Expense (T&E) Payment Desk. This role handles multiple GEOs which are Western Europe (19 Cty), and Central Eastern Europe (12 Cty). Its tasks includes:
  • Performs weekly tieouts of disbursement payments
  • Creates manual payment input and re-executes payment of the rejected reimbursements payments,
  • handles employee inquiries through calls or emails,
  • reviews, validates, reconciles, and supports the Accounting Reconciliation Process,
  • prepares and monitors the Payment Monitoring report,
  • tracks, monitors, and maintains the Fallout trackers,
  • maintains and monitors Automation Anywhere Robots,
  • prepares monthly volume scorecard inputs,
  • supports management for escalation handling,
  • and mediates and reports payment issues to the management or downstream processes.


Required Technical and Professional Expertise

    1. Background in Expense Reimbursement / Payroll as an HR Process is a must.
    2. Good oral and written communication skills.
    3. Data-driven.
    4. Can do complex Problem-Solving.
    5. Has People Skills.
    6. Proficiency in MS Office Tools is a MUST