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Microsoft Partner Technical Advisor - Sales Taiwan, Taoyuan City 667933928
17.07.2025
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Qualifications
- Hands on experience with sales/pre-sales orcustomerretention,minimum 3 years
- Deep operational experience working withDeliveryPartner’sday
- Delivery Partner
- and vendors/
- Understanding ofMicrosoftsolutions &how businessesapply them
- xperience of working across different industry segments
- identifyopportunities for improvement in performance and processes
- Analytical skillsand Drive Results through Influencing, including leveraging Copilot agents
- Has exceptional verbal and written communication skills
- Self-motivated, independent thinker whocandeal with ambiguity
- Previousexperience with servicesdelivery desired
- Business level Japanese and English
- This position requires submitting a resume in English. The interview will also be conducted in English
Responsibilities
- anaging day to day (relationship) results withOutsourced Delivery Partners –ensuringMicrosoftsalesand retentiontargets are met / exceeded
- Drive Delivery Partner performance via operational levers e.g. training & quality, as well as owning & tracking any get to green plans
- rivingresultsthroughcollaboration and innovationwith bothDelivery Partnerand internal stakeholders
- and remove salesblockers,across all aspects e.g. process, procedure
- Manage complexcustomerescalationsto resolution,taking live volumes andusing insights learned to help prevent future escalations
- Proactive in identification & prevention of issuesthroughDelivery Partnerfeedback, process review, performance analysis & readiness
- requiredtoexceed
- Continue to keep paceofMicrosoft solution developments & how they apply to and positivelyimpactcustomer across varying industries using this knowledge to:
- Provide insights from customer to internal stakeholders also offering feedback relevant to marketing that will help better enhance sales
- Help develop knowledge and understand
- Review and provide gap analysisto bothDelivery Partnerand internal stakeholderson overall sales lifecycle experience
- mooth implementation of tools,trainingsand processes– ensuring operational risks areidentifiedand mitigated
- Engage withDelivery Partnerand internal sales teams onmission critical operationalescalations
- Provide subject matterexpertiseon tools,readinessand processes to internal stakeholders
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