SAP SAP Fieldglass Delivery Executive 

Portugal 

665808802

JOB SUMMARY

Responsible for both effectively positioning the value offerings across our Services portfolio and accountable for the delivery of project outcomes, in this role you will be leading and engaging in a range of activities to ensure the successful sale, implementation and adoption of SAP Fieldglass solutions.

Demand Generation

• Work in liaison with relevant teams to generate demand, review license pipeline and identify / qualify services opportunities.
• Support on sales cycles and provide expertise and focus on customer outcomes; establish and actively manage executive-level relationships with key customer stakeholders (LoB and IT).
• Ensure customers understand the unique selling points and the value proposition provided by SAP Fieldglass services offerings.

Sales Support

• Scope customer requirements and develop detailed solution approaches to meet customers’ business requirements and be accountable for the outcomes.
• Work with other sales and delivery stakeholders to provide solution positioning, high level solution design, and services engagement structure.
• For opportunities, drive the transition from sales to delivery execution to support SAP’s implementation responsibilities.

Business Execution

• Help drive key metrics of the regional and market unit business, such as e.g. revenue, P&L, and customer satisfaction.
• Support engagements as project sponsor, building trusted relationships with key customers, facilitate and/or contribute to steering committees, manage escalations, drive successful outcomes, and secure references to drive future business.
• Own quality of implementation and produce, review and critique project documentation to establish baseline controls, progress reporting and risk and issue management.

Practice Development

• Engage in internal activities, knowledge sharing sessions and educational forums to develop a deep understanding of the SAP product portfolio and the business problems certain products and features aim to solve.
• Help create assets to support a scalable delivery model, which helps to achieve lower and more predictable service costs, ensures high quality and quick time to value, and is both partner and customer friendly.
• Develop and institutionalize procurement services sales best practices with services account executives (SAE) and account executives (AE) across the region.

KNOWLEDGE, SKILLS, TRAINING AND EXPERIENCE

• • Full proficiency in theEnglish language - any other language is desirable
  • Expert knowledge of the implementation lifecycle, project and programme management methodologies and techniques for high quality delivery
  • A recognised project management qualification – PMP is highly desirable – or significant experience to demonstrate an equivalent level of competency
  • Proven track record of services delivery experience, leading large high risk complex projects to time, cost and quality objectives, as well as experience executing customer sales cycles and translating customer needs and requirements into outcomes and value-based implementations.
  • Competence in clear concise and tactful communication with senior executive management, clients, peers, and team members.
  • Highly organised self-starter with the ability to multi-task, prioritise in a fast-paced environment and motivate project teams to achieve goals
  • Strong working knowledge of collaborative project management tools for controlling, monitoring and reporting Ability to travel up to 30% of the time
  • Builds strong professional credibility both internally and externally, by effectively managing and developing relationships with key stakeholders

Desirable:

• • Hands-on experience in external workforce management and/or total workforce management, e.g. as a Program Manager or Operational Manager
  • Experience with how a VMS and its adoption contributes to running an external workforce program successfully
  • Solid understanding of several industries or Lines or Business, including a broad understanding of the SAP product and solution portfolio and how SAP solutions integrate with each other, industry trends and innovations

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