JPMorgan Software Engineer II - Python 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

664916226

Job responsibilities:

• Operationalize and maintain reporting, data, and analytics for performance tracking.

• Serve as the first escalation point for Manila Expense Management frontline managers.

• Handle high-volume activities requiring interaction with multiple internal stakeholders.

• Collaborate with frontline managers to ensure timely hiring and develop a robust new hire training framework.

• Ensure timely completion and monitoring of manager admin and ad-hoc tasks.

• Create and maintain playbooks and procedures for team and manager reference.

• Recommend and execute process improvements for efficiency gains and cost savings.

• Act as the point of contact for Manila Expense Management in the absence of the Manila Expense VP.

• Serve as a backup for business operations projects outside of Expense Management.

• Monitor BSM Manila compliance with required learnings and represent BSM Manila in control forums

Required qualifications, skills, and capabilities:

• Bachelor’s degree or equivalent
• Proven experience in expense management, business operations, or a related field.
• Experience in a managerial or supervisory role.
• Ability to respond to multiple high-priority requests concurrently, keeping all stakeholders updated on status.
• Highly organized with exceptional attention to detail; ability to keep close track of progress.
• Able to work in a dynamic, fluid, fast-paced environment.
• Ability to be discrete and maintain confidentiality on a wide range of issues.
• Knowledge of MS Outlook and MS Suite (PowerPoint, Excel, Word)
• Strong interpersonal, analytical, prioritization, and communication skills.
• Commitment to customer service and ability to work in a team-oriented environment.
• Ability to think outside the box and generate ideas for process improvements.

Preferred qualifications, skills, and capabilities:

• Experience in a travel & expense system (e.g., Concur, CWT) or finance or similar business function is a plus.
• Highly comfortable with learning and adapting to new technologies.
• Project management experience is preferred.