Microsoft Senior Program Manager - Enterprise Support Business 

United States 

663302018

Work Hours: This opportunity requires collaboration with worldwide stakeholders, working flexible business hours to connect with global stakeholders will be required to perform duties as outlined. Schedules will be flexible to support work-life balance and specific project/program needs.

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement
  • OR equivalent experience.

Additional or Preferred Qualifications:

• Demonstrates focus on customer obsession and value-driven outcomes.
• Exhibits a proactive drive for action and results.
• Proven ability to collaborate effectively across various organizations.
• Possesses communication and influencing skills.
• Adaptable and comfortable working in ambiguous situations.
• Maintains an optimistic attitude in the face of change.
• Has a solid track record of problem-solving and analytical skills.
• Effectively works across cultures, valuing diversity within virtual teams.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

In this role, you will be accountable for reviewing and creating designs to get offers to market at pace and managing the enablement and monitoring of issues that need to be accounted for in future assessments.

•Develop GTM options:

• Partner with a cross org team to assess offers and create options to get support offers into market. This includes associated risks, timing, dependencies and representing options with stakeholders, in partnership with the Business Architects, to make decisions on best path forward.
• Establish guiding principles for the Offers/GTM team to leverage to better understand how to set up an offer with a fast path to market.

Ensure committed roadmap for manual options:

• If an offer is enabled with a manual process, create a plan for automation with committed dates in partnership with Business Architects and engineering to shore up the manual process within a reasonable timeframe in order to reduce the overall impact.

Special Projects:

• As time permits, lead special projects to further streamline our processes for all critical capabilities to enable offers.