Provide direct support and act as an advisor to the Head of Data Operations
Work in close partnership with the Operations Leadership team to support key internal and external management routines.
Provide business administration and management routines support, advice, and strategic guidance to the Head of Data Operations across a broad range of areas including administration routines (EMT, Board, Regulator, Management), operational, reporting and quality improvements through partnership with internal teams.
Establish strong relationships with stakeholders and partners across Citi at all levels, businesses, and locations, providing a broad understanding of CDO and Data Operations while building relationships throughout Citi.
Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity
Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters
Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
10+ years of experience in financial services
Experience working in global and complex settings with multiple stakeholders
Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts
Proven ability to work in a team of diverse skill sets and cultures
Proven ability to work in high-pressure, time-sensitive environments
Consistently demonstrate clear and concise written and verbal communication
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Full timeTampa Florida United States$141,440.00 - $212,160.00