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Capital One Director Process Management FS 
United States, Texas, Plano 
662790941

25.03.2025
Director, Process Management (FS)

As a Director of Process Management, you will lead an organization of process managers in delivering flawlessly executed processes that improve business efficiency and drive results. You serve as the leader and subject matter expert on process improvement initiatives while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

Responsibilities of this role may include:

  • Leading moderate to large size teams to drive complex process improvement initiatives

  • Designing, developing, and managing process initiatives in a complex dynamic environment, revising needs to meet changing requirements

  • Partnering cross-functionally to provide strategic and tactical thought partnership to effectively drive results

  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments

  • Serving as subject matter expert on a process improvement initiatives

We are seeking industry leading process improvement professionals who excel in a team environment and are experts in process improvement.

  • This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company.

  • This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization.

  • Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role.

  • This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.


Basic Qualifications:

  • Bachelors Degree or military experience

  • At least 5 years of experience in Process Management

  • At least 3 years of experience in People Management


Preferred Qualifications:

  • Masters Degree in Industrial engineering, Process engineering, Process management, Systems engineering, Management, Business or Business Administration (MBA)

  • Process or Project Management certification (Lean, Six Sigma, PMP), Business Management certification

  • 8+ years of experience in Process Management

  • 5+ years of experience in People Management

Plano, TX: $168,000 - $191,700 for Director, Process ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.