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Serve as a strategic thought partner for our Financial Services Technology leadership team, helping guide the operations and management of the organization. Lead the division’s Developer Enablement program.
Act as a central point of contact between the Financial Services Technology leadership team, Enterprise Tech leadership and other key partners. Ensure alignment of leaders across the organization.
Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget, associate engagement, culture, operational excellence, etc). Aid the leadership team in strategic planning, uncovering critical efficiencies and preventing duplication of effort.
Understand the organization’s strategy and vision, lead the LT to drive and track goals and priorities. Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability.
Assist the leadership team with strategic planning including financial, workplace, and resource planning in collaboration with key partners
Create and manage effective, scalable processes to manage operating rhythms. Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence. Craft operating routines and regularly participate in team meetings, offsites, and huddles.
Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects
Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints
General Responsibilities:
Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance
Understanding of financial systems and technology processes
Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines
Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders
Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness
Asks the tough questions and challenges the status quo
Basic Qualifications:
Bachelor’s degree
At least 5 years of experience in Project Management
At least 3 years of experience managing executive level stakeholders across different business functions
At least 3 years of experience working with engineering teams
At least 3 years of people management experience
Preferred Qualifications:
Bachelor's degree in STEM related field
5+ years of experience of people management experience
3+ years of experience in strategy development
3+ years of experience in finance or budgeting
3+ years of experience driving organizational change and operational excellence
Project Management or Process Management certification (CSM, PMP, Lean, Agile or Six Sigma certification)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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